• Accessibility

    The European Accessibility Act and B2B systems

    In the IT industry—and especially when it comes to advanced B2B systems—there’s still a myth that digital accessibility doesn’t apply to professionals. As a UX researcher with many years of experience, I know this is a mistake. Let’s imagine a very likely scenario: our fleet manager, Steve, is working late because he’s swamped with responsibilities. He’s tired, probably a little irritated, and his eyes are strained after a full day in front of the screen. We want to make it easier for him to complete his task. Our system must provide him with clear messages, well-designed forms, and fonts of…